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RottenWillow
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Joined 3 years ago
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Re: How many are being scammed by Tmobile placing "Protection Plan" on phone without authorization?
I did contact them via FB. No joy. But I did finally get through to a customer service rep and he swore he'd removed the plans from our lines. Butthe plans showed back up today on billing. I went ahead and filed complaints with the FCC and WA state AG for fraudulent billing practices. We're looking at other carriers. I was thinking that Mint looked like a good choice but then I discovered that they are owned by T-Mobile. Ugh. Conglomerate of criminals.6Visto0likes0ComentariosRe: How many are being scammed by Tmobile placing "Protection Plan" on phone without authorization?
We're not from Sprint. We've had T-mobile for years and suddenly an $18 fee (per phone - we have two so $36) appeared on this month's bill. We utilize Apple Care for phone issues NOT T-mobile. They were not authorized to add services to our bill. We've called 611 to discuss their fraudulent chargebut they are just issuing call back times instead of having agents answer. Hopefully I will be able to speak to an agent in two hours when the recording said they would call back (21:30).9Visto0likes0Comentarios