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Royco
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Joined 3 months ago
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Re: Trade in Issue
A similar thing happened to me. I was told that my Pixel 8 Pro was worth $500 and the value was reduced to $375. My phone was kept in an Otterbox case for the entire time I owned the phone and it looked brand new. The email I received said the value was reduced because the IMEI number was different. I believe that T-Mobile is doing this to cheat its customers or they have incompetent people checking in their phones. How does an IMEI number get changed. Are they implying that we did not return the phone that we used for service?21Visto0likes0Comentarios