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RWS1974
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Joined 4 years ago
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Re: T-mobile -- White mesh -- can't get it to pair -- have tried everything!
This is accurate. Contact customer care and ask to speak to someone on thetech team. Ask them to check your gateway to see if it requires the firmware update, you will need to provide the IMEI on the back of the gateway. The update takes about 5-10 minutes. As soon as that is complete pairing is quick. My opinion T-mobile should be doing this before sending these units out. It should not fall on the customer to figure out that their tech needs updating.251Visto3likes0Comentarios