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Sherrylay75
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Joined 3 years ago
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Re: T-Mobile will not honor promotion on poster hanging in store
rockstr wrote: Are you on a Magenta Max plan? If not, you don't qualify for the offer. If you are on a Magenta Max plan, normal phone customer service should be able to help. I dialed 611 to get to customer service, explained that I wanted the promotion, and they texted me a link to follow to get the deal. Worked perfectly. Also, as Magenta Max plans get $30 home internet (on autopay), the discount is paying for my TMHI for a year. If you live in a rural area and are getting the hometown discount you cannot get the home internet for $30 a month but two offers cannot be combined her customer service. this is complete BS for the simple fact that I was told it would be $30 a month and they could have looked at my account to see I was already getting a HomeTown discount which I didn't even know I was getting.3Visto0likes0ComentariosRe: How to get the $30 home internet plan on magenta max?
Because I live In a rural area I get the hometown discount. When they sold me the internet because I'm on the Regina Max I was told I would get it for $30 a month with auto pay. Here I am going into my third billing cycle and I'm still getting charged $50 a month. When I called them of course I was told five different things by five different people, but apparently you cannot combine the hometown discount and the $30 internet promotion. So you might want to check if you're considered to live in a rural l area. If I would have known this I would have never taken out the internet as I didn't really need it just thought it was a good deal for $30. I will be canceling not only that service but both of my T-Mobile ones because I will not do business with someone that cannot stand behind the product and the price point they sell it at.20Visto0likes0Comentarios