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ShivasIrons
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Joined 3 years ago
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Unable to connect Chamberlain garage door opener via 5g internet
Working through multi vendor solution to enable MyQ app to successfully connect to Tmobile home internet. After long trouble shooting with Tmobile and Chamberlain, determined port 8883 is closed and the myq server connection requires an open 8883 port. Neither vendor is being responsive with a solution.16KViews18likes65ComentariosRe: Unable to connect Chamberlain garage door opener via 5g internet
IMO, the change has to come from Chamberlain to have the MyQ serverlisten to open ports. They will claim they use this port for security purposes. Hardwired connections like ATT might be secure enough to have the port open, not so much with 5G internet using the cellular network. I doubtT-Mobile will open the port (8883). The more complaints Chamberlain gets, the more likely they might take action. Open a ticket with them. I pointed out to the Chamberlain support tech that this issue will only grow in frequency and just marking it as a known issue wont make it go away.24Visto7likes0ComentariosRe: Unable to connect Chamberlain garage door opener via 5g internet
i spent time with T-Mobile support last Wednesday. The tech acknowledged that the Nokia router does not have port forwarding active at this time. there are efforts in work to address this 'feature' which is causing MyQ to not connect. No ETA on the 'fix'.6Visto1like0Comentarios