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Shuug
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Joined 3 years ago
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Re: calls from jail
So I've been dealing with this for the last week. My fiance was just transferred to an Ohio prison and I haven't been able to speak to her since she got there. I've spent a total of 4 hours on the phone with every customer service representative, technician,and supervisor that has not given me one explanation or even helped me. Every single one has passed the buck and sent it on down the line; and even hung up after having me on the phone for over an hour. So can someone help me with this is or do I just continue to pay them and not get any help with this problem. I just want to talk to someone who will be honest25Visto1like0ComentariosPLEASE HELP
I HAVE LITERALLY BEEN LIED TO AND HUNG UP ON MORE TIMES IN THE LAST 2 DAYS BY T - MOBILE CUSTOMER SERVICE REPRESENTATIVES, TECHNICIANS, AND SUPERVISORS THAN IN MY WHOLE LIFE. IM TRYING TO FIGURE OUT OR UNDERSTAND WHY I CANNOT RECEIVE PHONE CALLS FROM MY FIANCE WHO IS IN AN OHIO PRISON. I HAVE SET UP A PREPAID ACCOUNT AND WHEN SHE CALLS MY PHONE NUMBER IT DOES NOT RING ; DOES NOT GO TO VOICE MAIL IT STATES THAT THIS IS A RESTRICTED PHONE NUMBER AND NOT ALOUD TO ACCEPT CALLS FROM THIS FACILITY. I HAVE NO RESTRICTIONS ON MY PHONE AND IVE EVEN TURNED OFF THE SCAM SHEILD BLOCK. DOES ANYONE HAVE A CLUE ON WHSTS HAPPENING?