User Profile
Sihamzed
Newbie Caller
Joined 3 years ago
User Widgets
Contribuciones
Re: Employee Review
I am a new customer to T-Mobile, I went to the store and explained exactly what I wanted and I chose the magenta max family plan but I was surprised after that none of the promotions that I had was used ( switching the number and the promotion offered by my work ..) and the bill was big one and different than what i heard from the store manager assistant 😕… so I decided to take back everything and cancel my account and go back to my old phone service.. but one very excellent employee in the customer service was able to calm me down and he was extremely helpful and understanding to the situation and he did his magic and fix everything very professionally , His name is Ethan ,I asked for his last name but he said it’s against the T-Mobile policy so he gave mehis work id number :128060612 . if my account is still here with T-Mobile, it’s only because of Ethan … hopefully T-Mobile will promote him he deserves it 💯.. 6 families waiting to see my experience with T-Mobile to switch their lines..0Visto1like0Comentarios