User Profile
sim
Network Novice
Joined 3 years ago
User Widgets
Contribuciones
Is there a way to find out how long a "tower upgrade" is supposed to take?
I switched to T-mobile on July 28th and I am on the magenta max plan. I use my phone to tether in order to game. The first night I had it at my house it worked fine, and then the latency went to unplayable the next evening. I have been told for more than a month now that this is caused by a tower being upgraded in my area. I have called T-mobil's support several times now and they can't give me any idea when usable service is supposed to be restored(just tried again tonight and the latency spiked to unusable as soon as a boss was pulled),even when escalating me to a "network expert". Most of the people I talked to didn't even seem to know what latency was, much less how to diagnose a problem with it. Is there some team at the company that I can actually get ahold of that is able to give me real information about the problem?298Visto0likes7Comentarios