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SJShire
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Joined 3 years ago
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Re: keep getting threatening enails about equipment that was returned
Quite honestly this is a waste of time answering you. But short and sweet If you don't work for TMO then I really don't care what you have to say Brilliant suggestions- so glad you told me what I already knew what to do Nobody calls me a thief or a liar, period.. why - because I am not. No more replies back to whomever you are?7Visto0likes0ComentariosRe: keep getting threatening enails about equipment that was returned
Doesn't matter, - T Mobile printed the packing slip, Its the UPS Drop off locations fault they gave me no receipt. I know where the modems go back to- so just for that I know more than your customer service person - They go back to Ft Worth! You guys printed the packing slip for return, you pay UPS shipment costs for that- surely somebody should be able to pull a Record! Where's the initiative? You have no records? A billion dollar company, tries to screw people? Bottom line I am not paying for negligence either on your part nor the Drop off center for UPS here in Texas. And since when does a Modem cost $450 either, I have used T-Mobile probably over 20 yrs if this does not get resolved, trust me , it will be known all over the place that you folks try to rip people off. I have further evidence that I have dug up where other people did have a tracking number and you guys still tried to bill them. I am asking that T-Mobile try to rectify this , not get into "Well we can't find it here is your bill" I have ZERO PROOF any effort has been made on your side, just mine to defend myself. T Mobile will lose a long time customer over this if it does not get resolved. Plus many more will know.7Visto0likes0ComentariosRe: keep getting threatening enails about equipment that was returned
There is something fishy going on, T-Mobile is pulling the same stunt with me except Advance Auto Parts in Austin TX did not provide me a tracking receipt back in May. I returned the modem the same day the replacement came. T-Mobile's representative when asked, where do the returns go to? They said they do not know! How is that even possible, on top of that all packages are scanned by the pickup driver before UPS puts them on the truck or the tracking ID is not avail. Another point, T-Mobile printed the pre paid label for the return and they are telling me "I don't know where the return goes to" How ridiculous! i have talked with other people and they told a friend of theirs was charged for a phone return, T Mobile said- we don't have it and they even had a tracking slip. I have disputed this charge and I will be dammed if am going to pay for it, T-Mobile you are setting yourselves up for a class action law suit. Fraudulent charges , on top of that where in the heck is a gateway modem worth $450.00!?? The person above "Magenta" is Totally correct, we should not be responsible for negligent service from another company.8Visto1like0Comentarios