Forum Discussion
keep getting threatening enails about equipment that was returned
I keep getting threatening emails from T-Mobile after I returned a modem using the label T-Mobile provided. The modem was properly presented to the UPS store without any damage, they checked the mode...
There is something fishy going on, T-Mobile is pulling the same stunt with me except Advance Auto Parts in Austin TX did not provide me a tracking receipt back in May. I returned the modem the same day the replacement came.
T-Mobile's representative when asked, where do the returns go to? They said they do not know! How is that even possible, on top of that all packages are scanned by the pickup driver before UPS puts them on the truck or the tracking ID is not avail.
Another point, T-Mobile printed the pre paid label for the return and they are telling me “I don’t know where the return goes to” How ridiculous! i have talked with other people and they told a friend of theirs was charged for a phone return, T Mobile said- we don’t have it and they even had a tracking slip.
I have disputed this charge and I will be dammed if am going to pay for it, T-Mobile you are setting yourselves up for a class action law suit. Fraudulent charges , on top of that where in the heck is a gateway modem worth $450.00!?? The person above "Magenta" is Totally correct, we should not be responsible for negligent service from another company.
