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SKOOTER2014
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Joined 2 years ago
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Re: Home internet modem keeps powering down and restarting
Hi my name is Scooter 2014 they've had a lot of troubles with the software on the newest unit it may need to be updated I would call 611 which is the hotline to get a hold of T-Mobile technical home internet cell phone SIM cards whatever kind of problems you're having they can get you the right department just think about it before you call but automated system ask for home internet if that's the problem you're having with rebooting it sounds like that's more likely just change out the unit and hopefully get one that's got the newer software in it the newer unit is called the Arcadia I think I said that right something close to that but they'll know on the phone they've had lots of troubles with the software problem it may be solved but sounds like it's not4Visto0likes0Comentarios