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Skull52
Network Novice
Joined 3 years ago
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Re: High Latency and Packet loss
Yep, Not a hardware issue. There in some network issues that they are probably aware of but don't know how to fix and as you said just throwing hardware at it hopping it may fix it. The weird thing is if you run aOOKLA speed test the ping is not to bad like upper 50s or low 60s which is not to bad but it finds the nearest server however if you actually run a ping from the command line 1 in 10 will return a reply and 65% to 95% packet loss. I think the only ones complaining are the Teckie users or gamers so it is not a huge priority for them. It really wouldn't have been an issue for me had I not setup Dual WAN with pfsense because T-Mobile is my backup ISP.3Visto0likes0ComentariosRe: High Latency and Packet loss
Ok, Well I got the new router and of course it didn't fix the ICMP issue but I did the the Netgate to work by disabling all down detection monitoring (Ping) for T-Mobile as it is theTier2 secondary ISP so if starlink is down the it fails over to T-Mobile sodown detection monitoring forT-Mobile is kind of moot anyway. The concern is that it did work.4Visto0likes0ComentariosRe: High Latency and Packet loss
Yeah, I don't hold much hope that it will. I think you are correct something has broken icmp on TMHI but they won't admit it. The tech didn't tell me what gateways were affected but just that theArcadyan was not ,whichI don't buy it.I think it is all of them considering theArcadyan and thesagemcom are both experiencing it i am sure the Nokia is too.3Visto0likes0ComentariosRe: High Latency and Packet loss
Mark, You are correct ping is the only way to detect a down condition with pfsence. This was working for 2 months until just a couple of days ago. I have theArcadyan KVD21 Gatewayand I contacted support today told them the issue about the ridiculous latencyand the 1 in 20 ping replies and 85% - 100% packet loss and that there were others complaining about the same issue the tech said they were aware of an issue but theArcadyan was not affected, so they did the same old process of re-provisioning the gateway which of course didn't fix it so now they are sending me a replacementArcadyan we will see if that fixes it.10Visto0likes0ComentariosRe: High Latency and Packet loss
Yeah That's a problem, I am using a NETGATE 4100 Firewall with Starlink and T-Mobile in a failover configuration with the TMHI as the secondary and Starlink as primary. If Starlink goes offline which, it does in heavy rain the NETGATE switches to the TMHI until Starlink comes back online then it switches back. This has worked well until a couple of days ago. The problem is that the NETGATE uses Ping and Packet loss to determine an offline condition and with the excessive latency and packet loss on TMHI it thinks it is offline all the time and won't switch so no internet access when Starlink goes off line.15Visto0likes0Comentarios