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SleeplessInSoMd
Network Novice
Joined 6 months ago
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Re: 5G Home Internet nightly slow down
Update: Got a new device, and had trouble connecting and running speedtest. I went back to the store, and the manager said since I am not a mobile customer, don't login to the T-Life app with the T-Mobile provided phone number. He showed me just redownload the app, connect to the router, and everything was good. Good speeds are back. I guess my device was just old.7Visto0likes0ComentariosRe: 5G Home Internet nightly slow down
Southern Maryland here. I've had T-Mobile Home internet for almost two years. I swapped from the local hardwire provider because the poor service didn't justify the price. Up until a few weeks ago, it was usually great, sometimes just good enough, sometimes bad. It has seemed to get worse over the past few months, but not constantly. Now its been bad for coming up on two weeks. 20mbps down and 10mbps up is usually plenty for us, and we could make up the difference with our mobile coverage from Verizon. I've been running speed tests throughout the last 24 hours while at home, some after 10pm, and before 7am, getting numbers as low as .017mbps down, 0.0mbps up. Now 7mbps down seems like blazing speeds. Contacted support this morning, did a factory reset of my device, still low numbers. He said take it to a T-Mobile location, have them look at it, and maybe get a replacement. If that helps, I'll update my post.7Visto0likes0Comentarios