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Souvik
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Joined 3 years ago
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Re: You are not allowed to make calls at this time
Souvik wrote: snn555 wrote: Whenever I attempt to make a phone call to contacts or any random number I get a instant notification from T-Mobile saying that You are not able to make calls at this time. always allowed numbers can be reached . What fresh heck is this? Oddly enough I can call T-Mobile and the other line on my account works fine and I can text with no problem both on Wi-Fi and LTE so it seems Wi-Fi calling does nothing to help or hinder. Network settings have not changed. I'm facing the same issue since yesterday evening, suddenly started getting this problem. I totally agree with sun555, t-mobile customer agents having little knowledge about their own system and lacking troubleshooting skills. I wasted my time with them till 12:30 AM and finally they asked me to visit local store and get a new SIM (probable fix, earlier they were trying to convince me that it's an issue with my phone)! I had to transfer some money to someone urgently and this simply stopped me doing that(text also stopped coming). @T-Mobile Team: Please educate your customer care team for better service/support! Solution: RemovingFamily Allowance (Add-on Service)from all lines solved this issue. Wondering why t-mobile customer care doesn't know about it. Trying to educate them here :)5Visto1like0ComentariosRe: You are not allowed to make calls at this time
snn555 wrote: Whenever I attempt to make a phone call to contacts or any random number I get a instant notification from T-Mobile saying that You are not able to make calls at this time. always allowed numbers can be reached . What fresh heck is this? Oddly enough I can call T-Mobile and the other line on my account works fine and I can text with no problem both on Wi-Fi and LTE so it seems Wi-Fi calling does nothing to help or hinder. Network settings have not changed. I'm facing the same issue since yesterday evening, suddenly started getting this problem. I totally agree with sun555, t-mobile customer agents having little knowledge about their own system and lacking troubleshooting skills. I wasted my time with them till 12:30 AM and finally they asked me to visit local store and get a new SIM (probable fix, earlier they were trying to convince me that it's an issue with my phone)! I had to transfer some money to someone urgently and this simply stopped me doing that(text also stopped coming). @T-Mobile Team: Please educate your customer care team for better service/support!2Visto0likes0Comentarios