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SpringbokToo

Network Novice

Joined 4 years ago

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Re: Legacy Pay As You Go
You are correct, but mine has already expired because T-Mobile stopped sending reminders and I failed to follow the paper reminder taped to my computer. I cannot get the $70 back without moving to a plan that will cost at least $10 per month.
11 months ago Place Accounts & Services
220Visto
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Re: Expiration date bug for Legacy Pay As You Go?
T-Mobile appears to be actively trying to force users off the Legacy PAYG plan. It used to be that I would get a warning text a few days before my annual renewal was due, but that stopped a few years ago. Then, after getting the Account Suspended text without any warning, I would get my previous balance reinstated by refilling and calling Support. This year I had a balance of $70.65 when I missed my renewal date. I was told by more than one offshore support person that I could only get my money back if I changed plans. Minimum plan is $10 per month. WHAT A RIPOFF! I have requested unlock codes for my phone.
11 months ago Place Accounts & Services
46Visto
0likes
0Comentarios
Re: How to check "Legacy Pay As You Go" expire date without calling customer service
T-Mobile appears to be actively trying to force users off the Legacy PAYG plan. It used to be that I would get a warning text a few days before my annual renewal was due, but that stopped a few years ago. Then, after getting the Account Suspended text without any warning, I would get my previous balance reinstated by refilling and calling Support. This year I had a balance of $70.65 when I missed my renewal date. When I called to request a refund, I was told by more than one offshore support person that I could only get my money back if I changed plans.
11 months ago Place Accounts & Services
70Visto
0likes
0Comentarios
Re: Legacy Pay As You Go
T-Mobile appears to be actively trying to force users off the Legacy PAYG plan. It used to be that I would get a warning text a few days before my annual renewal was due, but that stopped a few years ago. Then, after getting the Account Suspended text without any warning, I would get my previous balance reinstated by refilling and calling Support. This year I had a balance of $70.65 when I missed my renewal date. When I called to request a refund, I was told by more than one offshore support person that I could only get my money back if I changed plans. Minimum plan is $10 per month. WHAT A RIPOFF! I have requested unlock codes for my phone.
11 months ago Place Accounts & Services
206Visto
0likes
0Comentarios

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