Forum Discussion
gerwin1101
Hace 3 añosNewbie Caller
Legacy Pay As You Go
I had the Gold plan for many years. How does the replacement "Legacy Pay As You Go" work now?
SpringbokToo
Hace 10 mesesNetwork Novice
T-Mobile appears to be actively trying to force users off the Legacy PAYG plan. It used to be that I would get a warning text a few days before my annual renewal was due, but that stopped a few years ago. Then, after getting the Account Suspended text without any warning, I would get my previous balance reinstated by refilling and calling Support. This year I had a balance of $70.65 when I missed my renewal date. When I called to request a refund, I was told by more than one offshore support person that I could only get my money back if I changed plans. Minimum plan is $10 per month. WHAT A RIPOFF! I have requested unlock codes for my phone.
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