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Srgarley66
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Joined 2 years ago
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Re: Keep and Switch Fraud
Ranger1 wrote: Anyone else having trouble with TMobile meeting it's promises. Three attempts now to be reimbursed for iPhone through keep and switch program. I guess they think you will just forget about what they promise you to get you to switch from AT&T. Just a new form of Corporate hot checks….. worst customer service I believe we have experienced… I am having the same problem I called to sign up for home Internet and when asked which phone carrier I was with he proceeded to try and offer me a better deal if I switched to t mobile I was offered the 200 prepaid card plus an extra 100 one because he kept running into issues and ended up like 2 hours on the phone doing this. Anyways my monthly bill was supposed to be 156 for 3 lines and my home internet. Well it's over 200 and T-Mobile is saying that there is no way they can give me that deal. I ported 3 numbers from cricket and signed a contract for 2 free phones and a free tablet that aren't really free I don't know what to do. I was switching internet cuz I was trying to cut my bills to make ends meet and ended up paying double what I was on my phones.6Visto1like0Comentarios