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Stephan
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Joined 5 months ago
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Re: 5G Home Internet nightly slow down
I am having this same problem AGAIN!!! I believe it was around 2020 when I switched from cable to T-Mobile. Did not like long periods of outage using cable. Seems every time a storm comes through the cable is down for days while they repair. was pleased for awhile until this problem showed it's nasty head. Then it started happening here in Tyler Texas. Try getting through to complain and go through all their BS conversations! Anyway, this went on for awhile and out of the blue, it was fixed. No communication as to what occurred!!! Figured maybe they added a tower or boosted signal. it worked very well until just recently the same story. The same thing that happened then is the same story now! How about some up front messages to your clients as to what happened? What you are doing about it?When will it be resolved? Some recompense as to giving us a discount for failed service! Steve5Visto0likes0Comentarios