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Stronglibra75
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Joined 2 years ago
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Re: Log updates
So pretty much what I have gathered from the multiple times that I've called. They are saying that they are updating their systems to where we will only be able to check our data usage once a week and then in the coming months, it will be where we will only be able to view it once a month at the end of the billing cycle, I have five lines and monitor my usage daily so they probably need to get it together. They're gonna lose lots of business. Praying that it gets fixed soon. I have four teenagers. 😩😩17Visto5likes0ComentariosRe: Log updates
I apparently am having the same issues. All of my stuff seems to be stuck on 26 January with my new current cycle starting in January 27. They are full of crap every time I call there somebody telling me something different and now I've been told that possibly with their new system update that we will not be able to check our usage example phone log text, log until the end of the 30 day cycle, nobody can seem to be honest about the situation. I have been on the phone with them eight different times this week.16Visto5likes0ComentariosRe: Log updates
Good morning has anyone's data usage updated yet? Still having the same problem usage stuck on the 26th. Keep getting the run around from T-Mobile and their excuses are starting to get ridiculous at this point. If any one has has any luck please tell me what you did.4Visto3likes0ComentariosRe: Log updates
I totally agree. I have been with him for 9 1/2 years and I have five lines for those lines are teenagers and at this point I’m really agitated and I’m bout ready to jump ship because they keep giving you the runaround and there’s no reason why you’re changing things without consulting the customer first and making that decision for us, at this point, I told them they have one more week to get this matter squared away or I will be switching my services5Visto3likes0Comentarios