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tbwnm
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Joined 3 months ago
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Re: switching from Magenta Max to Go5G getting the same discounts and 3rd line free?
I have the same issue with 3 lines on Magenta Max and want to upgrade my iPhone 14's toiPhone 16's. I switched from Verizon to T-Mobile Magenta Max 2 years ago and also got theinsider discount and 3rd line free. However, there was a technical issue when I tried to place myorder on-line with T-Mobile (basically it was right when the iPhone 14 pre-order page went live and the T-Mobile web site crashed and wouldn't link to Apple and the only way I could place an order was to call a T-Mobile repand order everything over the phone). However, I would caution anyone strongly against ordering anything over the phone with aT-Mobile repas everything the rep promised me on the phone was not what ended up on thebilland had I to fightwith T-Mobile for 6 months to get this sorted out (no insider code, bill credits not as promised etc...).My order also included (2) iPhone 14's but they even ended up shipping the wrong phone (this, even after I had the rep repeat back to me the phone they hadordered but I still got the wrong phone). I had this same issues placing an order withVerizon on the phone years ago, which is why I even recorded the phone conversation with the T-Mobile rep (I did disclose this to them at the start of our conversation) but thisdidn't help as there was no way for me to share the recording with T mobile to confirm what was promised vs what I was given. My wife and I took turns calling T mobile 3 or 4 times a week for 6months, gradually moving up the food chain to varioussupervisor(s) before eventually talking to a couple of different supervisors that could actually fix the mistakes and give me what I was promised over the phone when I placed my initial order. This time around, if ordering through the T-Mobile web site is squrrely, Imay try going to a local T mobile store. Although there is also a risk of being lied too and being given misinformation at a store, there is always a physical name and a face that you can go back toovs ordering through a call center some place in the Philippines or Indiawhere English is not a first language and they will tell you basically anything to get you to place an order and meet theirorder quota. Safest bet is probably to just wait and order through the T-Mobile website so you have some control over what is ordered and you at leasthave a paper trail showing what everything is supposed to cost (this assumes that the T mobile website will actually be working as it should when I go to place an order). ¡Buena suerte!59Visto0likes0Comentarios