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tc664

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Joined 6 years ago

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Re: Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)
Re: Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat) I received a call from T-Mobile (800) 937-8997 After Authenticating my Account: The representative was Terse and Curt They Highly disliked my FCC Complaint The Representative confirmed that my SITE SURVEY HAD FOUND A DOWN TOWER I asked why they didn't implement a Cellular On Wheels to the outage area They couldn't answer why they let customers receive low quality service Then they attacked my equipment and the T mobile representative stated that even though all devices are made to be inter operator capable, that it was my equipment I offered to have them send me a free of charge New device to test if that was really the issue They refused and stated the only option was a costly upgrade I refused their costly upgrade and their strong arm tactics I have decided to file a California Public Utility Complaint Index Page
6 years ago Place Android
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Re: Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)
I am having similar issues in the Los Angeles metropolitan area. I suspect that it is an issue with their 5G rollout. (Always ask T Mobile support to have a site survey completed on your home towers by the engineers for the coverage.) I don't know why T Mobile doesn't not install Cellular on Wheels in these areas where coverage is lacking. They have thousands of Cellular on Wheels I called 611 (T mobile Support) I received a $20 Bill credit They are sending me a signal booster that uses my Home Data capacity versus their network Filing a complaint with the FCC is the only recourse Filing an Informal Complaint | Comisión Federal de Comunicaciones
6 years ago Place Android
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