Forum Discussion
Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)
About 2 1/2 weeks ago, I started missing calls because my phone wasn't ringing and calls went straight to voicemail. For some of the calls that come in (including Telemarketers unfortunately)...
Hey folks! If this is happening when connected to Wi-Fi, please do give us a call so we can a support ticket opened and have our engineers further investigate.
I am having similar issues in the Los Angeles metropolitan area.
I suspect that it is an issue with their 5G rollout.
(Always ask T Mobile support to have a site survey completed on your home towers by the engineers for the coverage.)
I don't know why T Mobile doesn't not install Cellular on Wheels in these areas where coverage is lacking.
They have thousands of Cellular on Wheels
I called 611 (T mobile Support)
I received a $20 Bill credit
They are sending me a signal booster that uses my Home Data capacity versus their network
Filing a complaint with the FCC is the only recourse
Filing an Informal Complaint | Comisión Federal de Comunicaciones
