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Tdilorenzo_10
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Joined 2 years ago
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Re: over charging - not what I was promises online and I have a copy of the "chat"
I wanna be over tires by T-Mobile for my home Internet even have documentation from what I said it up stating that it's supposed to be $20 a month customer service tells me I have to go into a store so I can show them my documentation and my proof that I am getting from my online T-Mobile account. By the way I go in to the store. The representative literally says well. What do you want me to do about it really this is how you treat your customers I've been with T-Mobile for 15+ years, they're overcharging me by $30 a month and they refuse to do anything about it even though I send them proof they're like oh no no we never did that I have proof of you guys saying I signed up and this is what my charge is going to be every time I get a promotion through T-Mobile. This is what happens. Oh that promotion never existed every time never fails.5Visto0likes0ComentariosRe: Tmobile's overcharging issue
I'm having an issue with the T-Mobile Internet to I actually have signed documentation of what they were supposed to charge me and they're overcharging me $30 a month and they refuse to do anything about it. Customer service tells me to go into the store the store employee literally says Word for Word well what do you want me to do? Such a scam of a company is seems like every time I get a promotion or I change something to my service. This always happens.13Visto1like0Comentarios