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TeeAlbright
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Joined 3 years ago
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INTERMITTENT SLOW DATA/ HOTSPOT
I pay extra to have access to 120GB high speed hotspot data. I use it mostly to stream movies and such on my streaming device (kind of like a roku, but it's a Blue ray DVD with streaming capabilities). Anyway, much of the time (I'd say about 60%), it works fine and I have no problems at all. However, the rest if the time, I cannot stream or use my hotspot as a direct result of slow data. When this happens, I do all the standard things to no avail and end up having to chat with an agent which is time consuming. Most of the time, the issue has not been resolved at the end of several hours worth of trouble shooting, getting disconnected and having to start all over with new agent. Few days later, it starts working again. I think it's a problem with the fundamental system.186Visto2likes5Comentarios