User Profile
Espectacular
Roaming Rookie
Joined 3 years ago
User Widgets
Contribuciones
Re: How Do I File A Complaint with the FCC and the FTC Against T-Mobile for Break of Service Contract?
syaoran wrote: What you believe isn't factual evidence. I would suggest trying to back up your claim with something more than speculation. Why are you here? Why are you butting your nose in my business? You have NOTHING to say that is in any way helpful. Look for a different job. You suck at T-Mobiletechnical support.44Visto3likes0ComentariosHow Do I File A Complaint with the FCC and the FTC Against T-Mobile for Break of Service Contract?
I am a T-Mobile Home Internet customer, living in a rural area of America andI believe T-Mobile is intentionally throttling my homeinternet service because my Contract guarantees me One Price for Life and they are trying to drive me away as a customer. Or they might have some other another reason for intentionally throttling my service. The point is, I believe this throttling is INTENTIONAL. I have been the victim of intentional throttling by cell phone service providers in the past and Home Internet Service Providers whorelied on cellular networks for their serviceto me and I KNOW what that looks like! It looks like what T-Mobile is doing to me NOW. Can you provide me with the relevantaddressesof both the FCC and the FTC departments I should address my complaints to? Thank you for your expedited attention to this question. TomK. T-Mobile Home Interent CustomerSolved2.4KViews5likes10ComentariosRe: Internet throttling
"They are working on the nearby towers seems to be their go-to story (read: Lie). I felt sorry for the poor guy in that call center in the Philippines desperately trying to get me to believe he really cared about my problem and absolutely promised me he would personally call me tomorrow with an update on my problem! Dude! Don't try so hard! I don't expect a call-back! And youdidn't call me back!! Look, I don't know what this issue is, but I was SO PLEASED with my T-Mobile Service when I first got it I felt guilty that my phone is Verizon! But at the time I was switching phones, T-Mobile had just stopped offering a deal on the newest iPhone I wanted and Verizon did. But I definitely would have preferred having both my phone and my home (rural) internet with T-Mobile. Well, it's a good thing they aren't! Otherwise I am certain I would not have been able to use my phone's hotspot ability with my desktop iMac. They would have had to throttle both my cell phone serve along with my home internet in order to maintain the charade that there is something wrong with the towers getting an upgrade! My home internet speeds have been less than ONE Mbps for TWO WEEKS GOING ON THREE. NOT 24-48 hours! My next phone call to them tomorrow will be to tell them I am filing complaints with the FCC and the FTC for violation of their service agreement. By the way, this is NOT the first time my internet service has been INTENTIONALLY THROTTLEDby my service provider. I KNOW what intentional throttling looks like and if it quacks like a duck, walks like a duck, and like a duck, it's a duck!!18Visto1like0Comentarios