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tirebiter
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Re: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
International Data Pass only works within T-Mobile's210+ Simple Global Countries. So unless the calls are coming in through one of the Simple Globalcountries (see list of countrieshttps://www.t-mobile.com/support/coverage/international-roaming-services),you will be charged at international roaming rate. T-Mobile has a site where you can check for Cruise coverage (https://www.t-mobile.com/cell-phone-plans/international-roaming-plans/cruises). If the cruise liner is covered under your T-Mobile Plan, it will show the appropriate rates for text, data and phone calls. Hope this helps.37Visto0likes0ComentariosRe: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
Yes, with 15GBInternational Pass,all calls (incoming/outgoing) to/from countries within Simple Global International countries, which includesJapan,will be free. In addition, you get high-speed internetaccessto 15GB of data.29Visto0likes0ComentariosRe: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
The terms on International Roaming clearly states there isan exception for the $.25/min rule for Wi-Fi calls to US, Mexico and Canada so, I believe,they are wrong. And I know I did not get charged for Wi-Fi calls to/from the US while I was in Japan.42Visto0likes0ComentariosRe: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
Like the sales rep I talked to prior to my trip, they are often misinformed and will give you the wrong information. I checked the general terms for One Plan and Magenta and they both have similar verbiage on International Roaming - "Calls, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada)." I believe Wi-Fi calls made/received within Simple Global countries are treated as calls originating from/received within in the US so there should not be any charges for those calls.73Visto2likes0ComentariosRe: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
I am not familiar with One plan but under Magenta, I know you won't be charged for those calls.I had a 3 day period before I purchased International Data Pass while in Japan and during that period, I made 3 Wi-Fi calls and received 1 call to/from the US, which were not charged. The only calls I got charged for during the 3 day period were for domestic incoming and outgoing calls within Japan, which were at 25 cents per minute.49Visto0likes0ComentariosRe: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
Internet connection was very good. I had no problem with it. Incoming calls will bethrough your US number so allcalls originating from Japan will be international calls for them. They would be domestic calls for those originating from the U.S.65Visto0likes0ComentariosRe: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
15GB/30 Days International Data Pass worked out really well. All the calls and data were handled by Softbank.There were no additional charges for any calls or data use that I made in Japan.And as I suspected, the retail sales rep was wrong.You do NOT use Wi-Fi Calling when making domestic callswithin Japanwith International Data Pass so I had it turned off.81Visto2likes0ComentariosUnlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
I was told by a retail sales rep at a T-Mobile retail store today that unlimited free calls to/from/within Simple Global countries on International Data Pass only works on Wi-Fi Calling and that without Wi-Fi calling the charges for each call is $.25/minute (Magenta plan). This does not seem right as this would mean locals calls made within a Simple Global country would result in an international call originating from the U.S. Instead of being a free call, I believe, this would result in a $3.00/minute call. Do we really need to turn on Wi-Fi Calling while on International Data Pass? I am planning a trip to Japan and don't want any surprise billing when I return from the trip. Would appreciate any comment from people that have used this service.Solved