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TNT69
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Re: Massive down payment means t-mobile wants to pay me!
One of my family members upgraded through Apple and the down payment was a lot less ($46) for the 16 plus with a trade in. Honestly, I think they made a mistake. I am moving another line to Xfinity today. T-Mobile was trying to do everything to keep the line. I told them if they could get the bill down then the line may consider staying! They suggested to move down to an exclusive plan and they would make an exception, well it wasn't bad but the family memberhad already upgraded through Apple and the move to the different plan would exclude the $830 discount!! So, then they suggested that we cancel the protection plan on all of our lines to make the bill cheaper!! Are you serious! No can do! I told them thanks for trying but, no thanks!14Visto0likes0ComentariosRe: Massive down payment means t-mobile wants to pay me!
syaoran wrote: dawnad wrote: This really should not be a surprise to anyone that left T-Mobile and went to Sprint years ago, as I did. The minute I heard that T-Mobile was taking over my Sprint, I was sick!!! There was always a charge here and a charge there!! Never once did I every pay a deposit for a phone!! Never ever!! When I contacted Sprint for any reason they were always avialalbe by chat. T-mobile doesn't have chat!! You just can't only be on the phone when you are at work, so chat was amazing. So my choice is to move one line at a time to Verizon as the phones are paid off. I can't believe that anyone wants to stay with T-Mobile and accept their ridiculous demands. I should have left the minute it was announced. Now I am paying more for my monthly plan, more for my phones when I upgrade. Charge here a charge there!! I always received a receipt emailed to me when there was an upgrade. So tell me why I had to call T-Mobile to ask for a receipt that was not provided at the store or sent to my email. I really miss the fair practices of Sprint!! Hello Verizon!! Sprint wasn't't profitable! A company that can't make money isn't a good one. If getting a receipt was the biggest of your complaints with T-Monile. Good luck with Verizon. As a customer, you should have realistic expectations and nothing more and no loyalty to any company that won't offer you the closest to what you want at that point in time. Sprint wasn't profitable, but it sure was a better company than T-Mobile. We also left T-Mobile to go to Sprint and was VERY SATISFIED with the service, everything. Then when the news hit and I found out it was back to T-Mobile, I bounced to Xfinity Mobile. Better service all around. I still have lines on T-Mobile but only because of the kids. As soon as their phones are paid off to Xfinity Mobile we go!8Visto0likes0Comentarios