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tomservo
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Joined 6 years ago
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Re: Credit check left a hard inquiry
I had the exact same issue. Still trying to work through it. Only in my case, they left a hard hit on my credit report not once, but twice! Same day, same time stamp! The manager in the local store looked at it for himself on the computer - he actually saw it but then just gave me the standard policy BS and forms to file a dispute with TransUnion. That they even do a credit check for a simple pre auth on a credit cared (NO hardware or utilities purchased - nothing) I truly believe is unnecessary, and maybe even unethical. But to do it twice is nothing short of incompetence. I spoke with TransUnion an they told be that I had t get a special authorization from t-mobile before they could remove it - and t-mobile just told me to go to dispute.transunion.com! That portal does NOT allow me to dispute some report checks - including this one (ones) in question. So I'm stuck! I really hate t-mobile for this. Totally not responsive or responsive to consumers at all. I also emailed with BBB about this too but all they told me was to take it up with the initiator of the check and the reporting company. No help. Next step - as above, I'm ready to file that police report to get at least one of these checks removed. It's not their credit report so they don't care. That's how it looks to me. Also looking for better cell phone service provider in the mean time. Totally brutal. My personal experience, my 0.02. If there is anyone else in this position please post - maybe we can get some justice with a group of voices instead of just a few.4Visto0likes0Comentarios