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twistedumbrella
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Joined 7 years ago
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Re: 200mb free for life plan: Devices have no data service, but can go to tmobile.com
I was a little late noticing because of a recent improvement to my WiFi range, but I searched my emails upon finding this thread. I received an email that Google claims could not be verified as legitimate (and was thus marked as spam) with the same message as everyone else. Apparently we are supposed to trust messages that have questionable security now... I also went through them losing the data previously, the trial account, and then the tech department solving the issue by simply converting the plan label to one they could add onto the account. It seems they forgot to also make sure it didn't automatically terminate itself or get lost when they decided to perform another system change and discard their existing commitments. Posted on Twitter. Can't wait for this one. I get that they gave the plan away for free, but these games don't convince me to upgrade. They are starting to convince me to terminate regular service.7Visto0likes0ComentariosRe: Free data for life not working - anyone else?
I noticed mine stopped working after a month where I was inactive to have the tablet repaired. I have since repaired the tablet and attempted to log into the site. The site keeps saying they are "improving my experience" without doing anything beyond saying that for months. I replaced the SIM to make sure that was not the issue and the account shows as active. The store employee found my account and verified it was still in good standing. I guess I have to call AGAIN and listen to someone read prompts from a screen without any clue what question they are answering... P.S. I would give support more credit, had the first representative not told me I needed to provide him the full SIM number or he couldn't answer me, only to have the second one tell me I could simply walk into a store to update my SIM.3Visto0likes0Comentarios