User Profile
VMack
Network Novice
Joined 2 years ago
User Widgets
Contribuciones
Re: Being charged for phone after returning back to Assurant...
Going through this right now! Assurant accidentally sent me 2 phones after my phone was stolen back in Nov 2022, i sent the extra phone back and it was delivered Dec 5th, but I'm being charged $900 for the phone by T Mobile because Assurant is saying the phone hasn't been scanned in. I'm exhausted it's now April!!! And the charge remains on my account. I've spoken to countless reps both at T mobile and Assurant month after month with no resolution. Every month my service is threatened to be disconnected and i have to call in and explain this story over and over and a T-Mobile rep has to push my account out until Assurant credits my account. Assurant is such a scam! They've confirmed the package was delivered but still won't credit my account. Now i wake up this morning and my service is disconnected and i have to call in to explain this whole story over again to restore my service!1Ver0likes0Comentarios