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Whiskers007
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Joined 2 years ago
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Re: T-Mobile Fails to Deliver on Promised Cell Site Improvement in Newbury Park, CA
BTW I am in NY State, So it cant be all of us across the country who are the issue. TMOBILE SUBPAR. I cannot call my family on Christmas EVE and I am furious. they know how to remind me my bill is due, but do not hold up their bargain as a provider with service.16Visto0likes0ComentariosRe: T-Mobile Fails to Deliver on Promised Cell Site Improvement in Newbury Park, CA
I too wrote the FCC. What a joke! Did they even receive a fine? Ill bet not, Just some TMobile snotnose supervisor tell me "they cant guarantee coverage all of the time" but that their towers are great in my area. Meanwhile, I use my personal wifi at home, and calls still drop non stop. So I basically cant make a phone call. They should be shut down. I was on Sprint, and had great service, so it cant be that it is the area per se. It is TMobile who stinks and they should not have been allowed with the acquisition of SPRINT legally since they cannot uphold their bargain of the a provider.13Visto0likes0ComentariosDROPPED CALLS
Dropped calls either seconds or minutes into any calls, business, personal emergency. CALLS straight to my VM. I have been complaining since Tmobile took over SPRINT (THE BEST PROVIDER). TMOBILE is SUBPAR. I cannot believe that our FCC allow them to get away with this honestly181Visto1like1ComentarioRe: Customer service is almost as bad as actual phone service
They know what is going on! Do not let them fool you on customer service, when they say "oh the coverage works perfectly in your area". Uh, no it does not because we are all experiencing dropped calls, no service, missed calls straight to voicemail. I just wrote another post. I am frustrated to no end. Sprint was always reliable. TMBILE THE WORST.30Visto0likes0ComentariosDropped Calls! Calls als just go to VM CAnt take this anymore!
Nothing but issues since Sprint went away in March! TMOBILE may have nice cust service, but I guess they have to since their service is terrible. I am on business, personal, emergency calls that just drop, and again, and again. This is unacceptable but I guess they get away with it. SPRINT WAS THE BEST SERVICE EVER. TBMOBILE Unreliable and ripping us off. Why am I paying for a phone to use it on WIFI in my house that I am also paying for?! What is the FCC doing about it? Nada37Visto0likes0ComentariosRe: Welcome Sprint Community!
I was on Sprint for 25 years! Always had service. Since T Mobile, took over, I never have service. Constant dropped calls, and "no Network service detected" to make a call! I work from home in Customer Service, and need my phone. I complained to the FCC. Then I get a call and email from some Supervisor, who says they "cant guarantee coverage all of the time". Well I dont have a signal 80 percent of the time! This is unacceptable. Why did they take over Sprint customers who they can not service. I want my money back for all of these months of service they have not provided. They are regulated. You can not charge for a service, and not provide it. That is the law of business. I suggest, we all start calling and asking for credits. Fix the issue @Tmobile. And dont tell me phone isnt compatible either. Then you should not be charging me if you can not provide the service. That is called intent in contract law! I cant even get on to the Wifi in my apartment. Read the comments!38Visto2likes0Comentarios