ContribucionesMost RecentMost LikesSolutionsRe: Need suggestions: blocked access to my account So wht we supposed to do? And do not call 411 for a number look up, they charge 1.50 for that also...they did me. I learned the hard way..ridiculous!!!! I live on a very fixed income...js Re: Need suggestions: blocked access to my account I'm prepaid and I was told basically same thing. Prepaid isn't qualified to get in to our account either. WTH? SMH...