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ys12
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Joined 7 years ago
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Re: Not Receiving calls and delayed text messages
Not sure when t-mobil will fix this. Lately customer service told me to delete old messages to make room for new(never received) messages, DIDN'T WORK. Will they take action when people loose important calls from loved ones, calls from work or a doctor missing calls from patients, a businessman never receiving calls from customers? Wondering if t-mobil will reimburse people who lose patients/business because of issues with their network or when t-mobil starts getting sued in such cases? Seriously thinking about emailing the CEO, found his email on twitter(link below), hoping the address is correct and he gets the email. Maybe others should email him too. John Legere on Twitter: "Email me John.legere@t-mobile.com… "3Visto1like0ComentariosRe: Not Receiving calls and delayed text messages
I missed an important anticipated call today. The phone didn't ring, no missed call even though I patiently waited beside the phone. The caller had left a message and I came to know about it an hour later only after I emailed them. I called T mobil's customer service and they mentioned changing the settings (on their end) so I won't miss call in future but I'm skeptical based on above responses. This is unacceptable, seriously considering changing the carrier1Ver0likes0Comentarios