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zwu0001
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Joined 3 years ago
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Re: Billing Issues - Overcharge No Resolution
Last month, I got a new line from T mobile with the phone was provided by T-Mobile. The deal was has to with T-Mobile for 24 months and free charge of the new phone. This month the bill came out was more than double.I spent more than 1.5 hours to speak with customer rep regarding the issue. This is wasting my time! The customers rep adjusted some credit for wrong billing. No sure if the problem is really fixed , I will see next month bill. I have with T-Mobile more than 9 years, with this billing issues, I have lost confidence with T-Mobile. Watching out your T-Mobile bill !8Visto0likes0Comentarios