Forum Discussion
Billing Issues - Overcharge No Resolution
There has been an error on my bill for two consecutive months for charges that should not be there. We are talking $500-$600. I call every few weeks, go through the same story, spend 1.5-2 hours on t...
Last month, I got a new line from T mobile with the phone was provided by T-Mobile. The deal was has to with T-Mobile for 24 months and free charge of the new phone.
This month the bill came out was more than double. I spent more than 1.5 hours to speak with customer rep regarding the issue. This is wasting my time! The customers rep adjusted some credit for wrong billing. No sure if the problem is really fixed , I will see next month bill.
I have with T-Mobile more than 9 years, with this billing issues, I have lost confidence with T-Mobile.
Watching out your T-Mobile bill !
