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Welcome to the new Community!

HeavenM's avatar
HeavenM
Administrador de la comunidad
Hace 2 meses

We are so happy that you found your way into the new community.

We're always looking for ways to improve your experience, so we did a little remodeling.

The first step was updating the website's location to T-Mobile.com/community. If you have any bookmarks or saved links, it'd be a good idea to update those, so you never have to worry about getting misdirected or lost in cyber space.

You may have also noticed that things might look a little different. We tried not to make any drastic changes, but little things like the icons, avatar bubbles, or a few other things have a different theme or may not be in the same place.  

Got questions about the new look or layout? Let us know in the comments.

Updated 2 months ago
Versión 2.0
  • syaoran's avatar
    syaoran
    Transmission Titan
    Hace 2 meses

    The forums have a nice new look and vibe! 

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist
    Hace 2 meses

    Looks like the site is back up and running.  Its been down since late last week (http/2 408 code), i thought it.might have been scrapped, or bad rollout with an issue.

    • HeavenM's avatar
      HeavenM
      Administrador de la comunidad
      Hace 2 meses

      Yup. Happy to say that things are back and should be smooth from here. Let's just say we got a bit snagged just after we launched all the changes, and it took a while to break free. 

      • Wigs1212's avatar
        Wigs1212
        Network Novice
        Hace 2 meses

        I wanted to share my experience with T-Mobile in hopes that it may help others who might be facing similar issues. Over the past few years, I have noticed that T -Mobile has been consistently overcharging me for their services. Despite multiple attempts to resolve these overcharges, the problem has persisted. Recently, I asked for 2 more days on my paying arrangement I was told no , as I rely on my phone for essential communication and daily activities. When I contacted T- Mobile to address the issue, I didn't not receive a satisfactory explanation or resolution. 

        It's important for consumers to be aware of their rights and hold services providers accountable for their actions. If you have experienced similar issues with T-Mobile, I encourage you to document your interactions and seek resolution through customer service channels. I will be filing a complaint with the Federal Communications commission (FCC) and will be seeking legal advice. 

        I hope that T-Mobile will work with me and to ensure that T-Mobile providers will be transparent, fair, and responsive to all their  customers' needs

        Sincerely

        Mrs.Hiett 

  • gramps28's avatar
    gramps28
    Router Royalty
    Hace 2 meses

    Once you have a payment arrangement you can't extend it. 

    https://www.t-mobile.com/support/account/payment-arrangement