Forum Discussion
how to get the permission to see bill details of my own account?
I logged into my account to download bills, it says: you don't have permission to access. This account used to have 2 lines. Now only one line left. I am the only user of the line. What permission should I get to download bills?
You need to set up your Mytmobile account.
https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id
I am the primary. How do I get in to my account.
The primary account holder has to grant the permission.
Being there's only 1 line left you will need to contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you they also are a higher tier of support.
