Forum Discussion
200mb free for life plan: Devices have no data service, but can go to tmobile.com
Hi everyone. I have two devices that have been long since active on the 200mb data for life plan. One is an ipad, one is an android tablet. The android tablet is my work tablet as a wildland...
If you contacted us and we had to open an engineering ticket, we've pretty much exhausted all the troubleshooting steps related to the device and the fix should be something on the back end. The only other thing I didn't see listed is a complete wipe of the device, but since you have the ticket in it's best to let our engineers do their job first before wiping everything 😊
