Forum Discussion

Charity's avatar
Beneficencia
Newbie Caller
Hace 3 años

30 Day Free Trial

I requested the home internet trial free for 30 days. My account was activated on the 8th though at that time I hadn't received the device. I received it the next day and that night was able to set it up. Now I've received serval emails saying my payment due 2/27 but this isnt 30 days. I want to keep the internet but cant make payment til next week. Why am i not  getting my 30 days

  • I found it right after i responded. Thank you very much for your help

  • You have to redeem the rebate on the website there's a link on your login it says redeem offers. Have you sign up for an online account?

  • I have an account but I don.t see anything that says redeem. It took me forever to get in account. I had to call and get it fixed because it wasn't recognizing my email. but again, I'm in my account. Where do I look? 

     

    Thank You for your time by the way

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    Charity wrote:

    I have an account but I don.t see anything that says redeem. It took me forever to get in account. I had to call and get it fixed because it wasn't recognizing my email. but again, I'm in my account. Where do I look?

     

    https://www.t-mobile.com/isp/home-internet-deals

     

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