Forum Discussion
All calls to T-Mobile 611 go directly to T-Mobile reps in Philippines from 03 to 12-2021
I have been calling 611 from March 2021 to December 2021 about 20 times per month trying to just simply get assistance regarding billing and technical support; and literally every single one of my ca...
Every month for 2 years I have to call T-Mobile and deal with issues to get bounced around and hung up on. I had a defected WiFi device I had for 15 month that I'm waiting to be compensated for and I was being charged for 18 months for 2 devices after receiving a upgrade from a store rep who messed up my whole contract and yes I've ask to speak to the CEO because every supervisor is from the Philippines and doesn't give us information to speak to someone higher so I'm going on all social media platforms I know to find out how we get T-Mobile reps from the United States to talk to IN AMERICA not a foreign country
