Forum Discussion

magenta1521978's avatar
magenta1521978
Network Novice
Hace 8 años

can i recover my number i recently had changed

I recently had my number changed but then realized that my number is the only way I could log into certain other accounts and now im locked out of them. is there a way I can recover that number and have it back to my account

  • Oh no! We do actually have a way of requesting your old number back depending on how long ago you had it changed. Tan solo Contáctanos when you have some time and let them know you want your old number back.

  • tmo_chris's avatar
    tmo_chris
    Spectrum Specialist

    Oh no! We do actually have a way of requesting your old number back depending on how long ago you had it changed. Tan solo Contáctanos when you have some time and let them know you want your old number back.

  • taty's avatar
    taty
    Network Novice

    I'm trying to get my old number back now. The number is still out of service but the expert, im on the phone with now says he can't do that

     

  • gramps28's avatar
    gramps28
    Router Royalty

    The original post is from 4 years ago so things may have changed.

  • Zackaiah's avatar
    Zackaiah
    Network Novice

    Is it at all possible to get a number back after six or seven years of the number isn’t in use and is in T-Mobile’s number pool?

  • Zackaiah's avatar
    Zackaiah
    Network Novice

    Would that require a provider to provider request for the number?

  • doubtful. i mean unless its still not in use but usually about 30 days after the line was closed the number will get recycled and tossed back out to someone else.