Can someone provide me all of the contact information for support and complaints for T-mobile please

Maxedout wrote:

tmo_mike_c wrote:

This really should have been a much smoother process for you and your husband and I'm sorry you've had a lot of trouble. I do think our T-Force team can dive into this and can give you some help resolve this. Working with folks that have account access is the best bet on getting this resolved. You can reach out to our T-Force team through the Facebook or Twitter links in my badge or on our Community-2153​ page. Give them a chance to give you a hand with this.

T-Mobile is horrible on service.

Ordered home internet and the modem is only delivering 20 mb of download speeds.

This was last Monday.

Two nights straight I spent 2 hours on hold and finally gave up.

On Tuesday morning I spoke with a Manager by the name of Carlos after their  CSR told me 3 times that he had my back only trying to end the call by asking me if I wanted to send the modem back and keep Cox. Carlos promised a callback on Thursday evening at 6pm which never came.

I called corporate on Friday morning and the first time I got thru after a long wait someone picked up then hung up immediately.

On the second call the secretary told me that she would put me thru to the presidents office only to transfer me back to the main queue.

I have given up and will keep my cox cable.

 

You can also reach out to get assistance I must agree they are by far the worse I have ever endured I should of never went with them