Forum Discussion
Cancel 1 Line
I have called the 611 number and waited long periods of times in order to reach out to customer service in order to cancel 1 line that is on my plan. May I please have an alternative way to cance...
Unfortunately, I don't see any other way to cancel the line. We need to have you verify your account and I don't believe that option is available online. You're welcome to reach out to our T-Force team through the Facebook and Twitter links on our Community-2153 .
My device was stolen. I do not want to replace it. After I reported this to T-Mobile on their website, I received this message: "Something went wrong. We've reported this line as lost/stolen however the line suspension failed." I take that to mean that T-Mobile will continue to charge me for a phone that was stolen. That sounds illegal to me. We'll see. T-Mobile seems to be out of control.Porting 1 line from 4 lines on a single account
