Forum Discussion
Can't download bill anymore!
Hello. Disgruntled customer here... Since the website redesign I can no longer download my bill. When I click the (erroneously labeled) download button, it opens a new tab with some stupid "...
Thank you for all of the information! Sadly, this is where I really do need to recommend that you reach out to care. They will be able to log in to your account on your behalf and see if the problem replicates itself when they try to load the bill. They will also be able to submit a ticket to engineering and send out a copy of the paper bill if you'd like. I'm really sorry that I couldn't be more help but I do wish you luck!
My Sprint account was finally converted to T-Mobile. I have the same question. I could easily view and download a PDF of my monthly bill since I did not receive a paper copy. Now that I am in the T-Mobile infrastructure I have no access to viewing my bill. I just get a spinning wheel. This is on computer and on the mobile app. This is really frustrating for someone who needs a copy for expenses. Does anyone have a solution to actually being able to view your monthly bill? Seems like the one things that should be functional on the website.
Gracias,
-e
