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the_chemist's avatar
the_chemist
Transmission Trainee
Hace 3 años

Can't Forward Text Messages - Used To Work

My girlfriend and I share a Magenta 55 + Max account on T-Mobile.

I am the primary account holder. Each month when I get the notification text from T-MOBILE that the money is going to be withdrawn from my bank account I forward the text message that I receive from T-Mobile to her. She then sends half the funds from her bank account to mine. 

 

Today we found out that we can't forward text messages to each other anymore, when I tried to forward her the message I received from T-Mobile. The message acts like it is going through from our Samsung Android phones, but the other party never receives it 

 

We can however send a fresh text message to each other or reply to a text from each other. 

 

I tried to forward the sane message to my Verizon line from my T-Mobile line and once again, it acts like it is going through, but it is never received on the other end. 

 

Obviously the numbers are not accidentally blocked because a fresh text or reply to a text works. Forwarding just stopped working. 

 

Rebooted phones and still no success. 

 

Could something have happened to our account?

  • the_chemist's avatar
    the_chemist
    Transmission Trainee
    gramps28 wrote:

    I'm using the stock Google sms app and you can still do it from there by long pressing the sms you want to forward then go to the 3 dots upper right hand corner and tap then a window drops down giving you the option to forward.

    Yup, got that part. It's exactly the same with the native Samsung SMS app. 

    After forwarding, the other party receives nothing. 

    The text acts like it's forwarding and shows up as forwarded in the sending party's SMS app. The problem is that the forwarded app is never received by the other party. 

    Possibly a T-Mobile network issue?  

     

  • gramps28's avatar
    gramps28
    Router Royalty

    I'm using the stock Google sms app and you can still do it from there by long pressing the sms you want to forward then go to the 3 dots upper right hand corner and tap then a window drops down giving you the option to forward.