Forum Discussion
Changing plans
What are the rules around changing plans, like if I need to downgrade? Can I do it at anytime?
You can switch plans when you want. However, those changes won't take effect until the next billing cycle. If your plan is a requirement for a promotion and or discount. Downgrading your plan will cancel the promo and or discount.
Try signing into your mytmobile account and you should be able to switch plans but you may lose any credits.
