Forum Discussion
Charge me twice for the same bill
I have been a T-Mobile customer on July 10th and I switch my phone number from AT&T to T-Mobile on that day. After a few days, I have received a mail from T-Mobile about current charges. I mail a...
Sorry to hear that you were charged twice! It sounds like your auto payment went through before your check arrived to us. We can take a look at your payment history and issue a refund if there was a double charge. If you have a Facebook or Twitter account, please use the links in my signature to message our T-Force team since they will be able to securely access your account and do a thorough investigation.
Buyer BEWARE T-Mobil is still doing this. They take a automactic payment. And then three months later call and threaten to cut off service if you do not pay another three months. Total scam. And they do nothing to help you. They will refuse to even look at my account that shows I have paid each month or my credit card statement that show I paid. They now owe me about $500.00, I asked to set up a appointment with a MGR at a local store, they told me to do it. I tried but they refuse to even return a call back. Later I am going to all the Tmobile stores and Post their names of the one's that refuse to help. I am also making logs of my calls and communicating with my Credit card company who says it is fraud. They are ripping a whole lot of people off. BEWARE!
