Forum Discussion
La facturación por tarjeta de crédito no funciona
i try to pay off my bills online but it keeps saying enter a vaild number. And my cards are working fine. Has anyone been running into this problem?
I am not seeing any current open issues for online or over the phone payment issues. This is something that we will need to look at with each of you individually for privacy reasons. Por favor contáctanos when you have a moment so our care teams can look into these issues with you.
- UsernameFormNewbie Caller
Problem not solved. New customer as of August 2020. Card worked only for set-up. Tried several times online these past two weeks until service ended. I called Customer Service today. I spoke s--l--o--w--l--y and deliberately and it still took three tries for an impatient representative to read the numbers back correctly. Rep not hear the word "6" three times and I spelled it s--i--x the second time. So a very l-o-n-g phone call for what should have been a 30 second online transaction. Anticipating that I will be a new customer of another carrier (most likely AT&T) next month.
- ejiujiuNetwork Novice
Same problem here...
- Sanja1989Network Novice
Try another browser. For me Chrome did not work, but everything worked in Firefox.
- This_website_isNewbie Caller
Same problem for August and September 2020. This is NOT solved guys.
- QuietustNetwork Novice
My credit card number was rejected as invalid when using Firefox v68, but it was accepted when using Edge v44.
- gcuellar89Roaming Rookie
A new month, and still this problem has not been resolved. I need to waste a lot of time figuring out which browser is compatible with the front-end handling your payment system. Will be changing my service.
- rabamirezzanNewbie Caller
Hola,
Update My Profile > Profile information > Security Questions. After that, I was able to make the payment. I hope this helps.
- This_website_isNewbie Caller
I went to the store, they said online payment is usually not working
- jackfernsNetwork Novice
If you want to buy aws without your free credit card on amazon then i suggest you to try real credit card generator.
- jmacc1978Newbie Caller
magenta3480727 wrote:
tmo = you're completely missing the issue!
It is NOT my card, otherwise how would I have been able to successfully use the SAME CARD in person to make my payment? It can be nothing other than faulty web coding.
I had the SAME exact issue yesterday. Yesterday they tell me a $45 bill is declined because clearly I put in the card info wrong. Today, they charge a $250 bill with no issue.
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