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jah165's avatar
jah165
Newbie Caller
Hace 3 años

Device Bill Credit question

I recently signed up for T-Mobile and was told that I should qualify for the promotion to get a Google Pixel 6a for free (monthly bill credits). Looking at my bill online though, its not showing a cr...
  • tidbits's avatar
    Hace 3 años

    It can take 1-2 FULL billing cycles to show up.  Usually it just takes one.  If it doesn't show up your next bill(you still get 24 credits over 24 months) then that's a cause for concern and may need to contact Customer support.