Forum Discussion
domestic violence and transfers of service
I'm leaving an abusive relationship, and would like to be able to keep my phone and device payments and assume liability so that I can continue to exist and survive without this person. They set up a...
T-Mobile has created a new process to help survivors of domestic violence stay connected. There are a few different ways to get through the process and many resources available so you can get the support you need however it is best for you. Check out all the details at Ayudamos a los clientes a mantenerse conectados y a salvo | Asistencia de T-Mobile
Who's the primary account holder? If it's the other party they will have to agree to you porting the line.
https://www.t-mobile.com/support/account/transfer-account-or-line-ownership
